As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Please feel free to contact us with any questions...
Don't Take Our Word For it! Here's What Our Customers Think:
Your store was highly recommended to me by a good friend who knew that I was interested in buying a new electric bike for school and work. More importantly, at the best price possible!!! Thanks
I've bought several bikes from Amped Cycles and each time it's been such a pleasure. Through each purchase your staff has been extremely helpful and kind. Thank you again and I'll be back soon :)
Very nice to see an eBike at this price range. I already have 1 bike and I was interested in another bike that was way out of my budget. Finding an eBike under $1,000 is why it gets 4 out of 5 Stars
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